24/7
Team up & take off
Questions Brewing
we are all Ears!
We’re here to help you scale your customer support, rider operations, and business processes — reliably and transparently.
24/7
Team up & take off
Questions Brewing we are all Ears!
We’re here to help you scale your customer support, rider operations, and business processes — reliably and transparently.
24/7
Support@bilva.com
- Phone
- Address
Remote
7901 4th St N, St Vijayanagar, Mysore 33702, KA
- FAQs
Your Questions
Answered
When customers need support, every second matters.
Here’s how we ensure consistency and speed across operations:
How fast can you help us go live?
In 3–7 days depending on complexity and training requirements.
Do you support 24/7 operations?
Yes — we run 24/7, 12/7, and custom rotational shifts.
Can you integrate with our existing tools?
Absolutely. We work with all major CRMs, ticketing tools, and dashboards.
What industries do you specialize in?
Logistics, food delivery, e-commerce, ride-hailing, last-mile delivery, aggregation, and more.
What reporting do you provide?
Daily/weekly SLA, QA scorecards, performance metrics, and escalation reports.
- Collaborate with us
Each Project we Undertake
is a Unique Opportunity.
Each Project we Undertake is a Unique Opportunity.
Ready to take the next step? Join us now and start transforming your vision into reality with expert support.